We process and dispatch all orders within 48 hours of confirmation — so your package is on its way without delay.

We deliver across India through trusted logistics partners. If your pin code isn’t serviceable, we’ll notify you during checkout.

Most orders arrive within 7–12 business days, depending on your location.

Shipping is free on all orders ₹1399 and above. For orders below that amount, any applicable charges will be clearly shown at checkout — so you always know exactly what you're paying.

Yes! You’ll receive a tracking link via SMS or email once your order is shipped. You can also use our WhatsApp chat for updates.

Currently, we offer standard delivery. Express options may be added soon — stay tuned!

We’re available Monday to Saturday, 10 AM – 7 PM IST. We aim to respond within 24 hours.

Currently, we offer standard delivery. Express options may be added soon — stay tuned!

Nope! Returns are 100% free. We cover the cost so you can shop with confidence.

Email us at team@7elevenstore.com with your order details. We’ll guide you through the quick and easy process.

You can return eligible items within 3 days of delivery, as long as they’re unused and in original condition and along with original parts that came with it.

We’ll arrange a pickup through our delivery partner. Just pack the item and hand it over when they arrive.

Once we receive and inspect the returned item, your refund will be processed within 5–10 business days to your original payment method.

Used, damaged, or unpackage items may not qualify. For full details, check our Refund Policy.

You can reach us anytime at team@7elevenstore.com or via WhatsApp using the chat icon on our website.

We’re available Monday to Saturday, 10 AM – 7 PM IST. We aim to respond within 24 hours.

Yes! After your order is delivered, you’ll receive a review link via email or WhatsApp. We love hearing from you.

We only publish reviews from real customers who’ve placed orders. This helps build trust and transparency.

Of course. Just email us with your request and we’ll update it for you.

We collect your name, address, phone number, email, payment info, and order history — only what’s needed to serve you better.

To process orders, arrange shipping, send updates, improve your shopping experience, and occasionally share offers you might love.

Yes — at 7Eleven Suppliers, we strictly protect your personal information. Your data is handled with care, stored securely on trusted platforms and shared only with verified third-party partners (such as payment gateways and delivery services) — solely to fulfill your order and enhance your experience. We take privacy seriously and never compromise on customer trust.

Absolutely. Just click “unsubscribe” in any promotional email. You’ll still receive important updates about your orders.

Yes — depending on your location, you may request access, correction, or deletion. Just email us at team@7elevenstore.com

Reach out to us at team@7elevenstore.com or visit our Privacy Policy for more info.